Privacy Policy

1. Who We Are

AOS Entertainment ("we", "us", or "our") operates as a professional DJ service provider based in Cork, Ireland. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our contact form to enquire about our services.

2. Information We Collect

We only collect information that you voluntarily provide to us through our website's contact form. This information includes:

• Name: To know who we are communicating with.
• Email Address: To respond to your enquiry and send booking details.
• Phone Number: To call or message you about your enquiry, if you provide it.
• Event Date: To check our availability for your specific date.
• Event Type: To understand the nature of your celebration (e.g., Wedding, Corporate).
• Event Details: Any additional information you provide about your venue or music preferences.

The enquiry form does not collect payment information or require you to register for an account. If you go on to book, deposits and balances are paid securely through your online planning portal.

3. How We Use Your Information

The legal basis for processing your data is our legitimate interest in responding to your service enquiries. We use your information strictly for:

• Responding to your initial enquiry.
• Providing quotes and checking availability.
• Managing your booking if you choose to proceed with our services.
• Internal record-keeping related to our business operations.

We do not use your information for automated decision-making or profiling.

4. Cookies and Tracking

Our website is designed to be privacy-friendly. We use Vercel Analytics, a cookie-free tool that counts page visits without identifying you, and we do not use Google Analytics. Videos from YouTube and Facebook only load when you tap play; once loaded, those services may set their own cookies under their own privacy policies.

We advertise on Google. To see which ads lead to enquiries, our site uses the Google Ads tag with Google Consent Mode. It sets advertising cookies only if you choose Accept on our cookie banner. If you reject or don't choose, no Google Ads cookies are set, and Google receives only limited, cookieless signals (such as that a page was viewed or an enquiry was sent) that do not identify you. Google processes this data under its own privacy policy.

5. Data Storage and Security

Your information is submitted via a secure connection (HTTPS) and is stored in Planning Beats, the booking system we use to manage enquiries and bookings. We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your information with service providers (such as Planning Beats for enquiries and bookings, Stripe for card payments, Vercel for website hosting and our email provider) who assist us in operating our business, and only to the extent necessary for them to provide those services. We may also disclose your information if required to do so by law.

7. Your Rights Under GDPR

As a resident of the European Union, you have specific rights regarding your personal data:

• The right to access: You can request a copy of the data we hold about you.
• The right to rectification: You can ask us to correct any inaccurate information.
• The right to erasure: You can request that we delete your personal data.
• The right to object: You can object to our processing of your data.
• The right to data portability: You can request that we transfer your data to another organization.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at: